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Charges appear as

ONCHECKOUT* [PRODUCT]

Don't recognize a charge? →

Customer Support

Last updated: 2026-08-23 · Effective date: 2026-08-23

Use this form to request a refund, cancel a subscription, identify an unrecognized charge, or contact our team for any other reason. We respond within 1 business day.

Charges from OnCheckout appear on your statement as ONCHECKOUT* [PRODUCT]. Including the date, amount and last 4 digits of your card helps us locate your transaction in seconds.

OnCheckout

Customer support: support@oncheckout.com.br · Privacy: privacy@oncheckout.com.br

Need help? Submit a support ticket.

OnCheckout

Customer support: support@oncheckout.com.br · Privacy: privacy@oncheckout.com.br

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