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Charges appear as

BASEON LTD* [PRODUCT]

Don't recognize a charge? →

Customer Support

Last updated: 2026-05-03 · Effective date: 2026-05-03

Use this form to request a refund, cancel a subscription, identify an unrecognized charge, or contact our team for any other reason. We respond within 1 business day.

Charges from OnCheckout appear on your statement as BASEON LTD* [PRODUCT]. Including the date, amount and last 4 digits of your card helps us locate your transaction in seconds.

ONCHECKOUT LTDA · CNPJ 64.549.916/0001-88
Avenida Pref Osmar Cunha 416, Sala 1108, Centro, Florianópolis SC, 88015-100, Brazil

Customer support: support@oncheckout.com.br · Privacy: privacy@oncheckout.com.br

Need help? Submit a support ticket.

OnCheckout LTDA

CNPJ 64.549.916/0001-88 · Avenida Pref Osmar Cunha 416, Sala 1108, Centro, Florianópolis SC, 88015-100, Brazil

Customer support: support@oncheckout.com.br · Privacy: privacy@oncheckout.com.br

© 2026 OnCheckout LTDA. All rights reserved.